General
The General settings page in the Digisquares platform allows users to customize their Spark Agent (chatbot) for both Development and Production stages. This page provides options to configure the welcome message, select a theme, adjust message options, and manage footer suggestions to tailor the user experience across different stages.
- Development
- Production
Welcome Message
Customize the welcome message displayed to users when they interact with the Spark Agent in the Development stage.
- Text Editor: Use the rich text editor to format your welcome message, including options like bold, italics, alignment, and more.
Theme
Select a theme to personalize the chatbot interface.
- Color Options: Choose from a range of colors to match your branding.
- Icons: Pick an icon that best represents your Spark Agent.
Message Options
Control additional functionalities available to users during their interaction with the chatbot.
- Like and Dislike: Enable feedback options for users to rate responses.
- Copy: Allow users to copy the chatbot's response.
- Download: Enable the ability for users to download content shared by the chatbot.
- Rephrase: Provide an option for the chatbot to rephrase responses if needed.
Suggestions
Offer pre-defined suggestions to guide users or initiate specific interactions.
- Upload Suggestions: Add pre-written suggestions or topics to improve user engagement.
Footer
Include a footer message with instructions or disclaimers.
- Text Editor: Format the footer content as needed, using similar options to the welcome message editor.
Welcome Message
Customize the welcome message for users in the Production stage, providing a professional and final version of your introduction.
- Text Editor: Use the editor to create a concise and welcoming message for production environments.
Theme
Set the theme for the production chatbot interface.
- Color Options: Ensure the color theme aligns with your brand’s final design.
- Icons: Choose an icon that represents the finalized brand identity of your Spark Agent.
Message Options
Adjust the options available to users interacting with the production version of your chatbot.
- Like and Dislike: Collect user feedback in the production environment.
- Copy: Enable content copying functionality for user convenience.
- Download: Provide an option to download relevant content shared by the chatbot.
- Rephrase: Allow rephrasing of responses to meet user expectations.
Suggestions
Curate suggestions for a more streamlined user experience.
- Upload Suggestions: Include topic-specific prompts or recommendations to encourage engagement.
Footer
Finalize the footer content for the production chatbot.
- Text Editor: Format the footer message to include any necessary legal disclaimers, support links, or contact information.
Conclusion
The General settings page in the Digisquares platform offers versatile customization options to enhance the Spark Agent chatbot experience. By tailoring the welcome message, theme, message options, and footer content, users can create a consistent and professional interface for both development and production stages.
Regularly update the welcome message and suggestions in response to user feedback to ensure the chatbot provides the most relevant and engaging experience.